Vibe Service and Support
Welcome to Vibe Service and Support page. Here you will be able to find our how-to videos, our answers to some frequently asked questions, and also download our product documents.
Alternatively, you may also contact us through one of the following options.
Contact us via Live Chat
4 things to note when wearing Vibe first time
Tips on getting used to Vibe
Vibe Air Videos
How to insert and remove your Vibe Air
How to change the battery of your device
How to change the Click Sleeves of your Vibe Air
How to clean your Vibe Air and the Click Sleeves
How to turn on and off the device
Setting up your Vibe Air with Vibe Now app
Vibe Air Frequently Asked Questions
Are Vibe hearing aids rechargeable?
Can I still use headphones or earbuds while wearing Vibe?
Can I wear Vibe in the shower or in the pool?
Do I have to go get a hearing test?
Does Vibe help me with tinnitus?
How do I turn Vibe on and off?
How often will I need to change the batteries?
I’d like to adjust the volume or hearing profile. How do I do that?
What if the hearing aid doesn’t fit my ears?
When will I receive my order?